Read my last two complaints to Wow, yesterday and about * *** weeks below. I didn't ge...

GetHuman3805709's Change Services issue with WOW! from October 2019

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If you are changing your services to a new provider, you will need to call in immediately and pay your final bill.
The issue in GetHuman3805709's own words
Read my last two complaints to Wow, yesterday and about * *** weeks below. I didn't get what I requested. I was promised a new modem when I talked to someone * *** weeks ago and didn't get it when the technician came out to my home. I have a service call scheduled to tomorrow between * and * pm and they better have a new modem with them!!!! I also want the retention package, Wow has caused me an a lot of grief and high blood pressure!!!! The service has been horrible over the last year, can't get TV stations, the picture if blurry or it plays in slow motion. Now I have been left without an internet and TV connection for * *** days and Know I have late payment on many of my bills, will receive late fees and my credit score will now be lower. I also couldn't transfer funds from one account to the next because i do all of it through my internet connection. i will switch carriers even though it will be a hassle to me because Wow doesn't care about their customers.

GetHuman3805709 did not yet indicate what WOW! should do to make this right.

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WOW!

Change Services issue
Reported by GetHuman3805709
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 949 others
0 customers following this

Timeline

GetHuman3805709 started working on this issue
Oct 21st, 2019 8:29pm
GetHuman3805709 indicated the issue is not fixed yet.
Oct 22nd, 2019 1:01am
GetHuman3805709 indicated the issue is not fixed yet.
Oct 22nd, 2019 1:01am
GetHuman3805709 indicated the issue is not fixed yet.
Oct 22nd, 2019 1:02am
GetHuman3805709 indicated the issue is not fixed yet.
Oct 22nd, 2019 1:03am

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