Hello! I'll travel with my son,which is treated with recombinant growth hormone (GH), b...
GetHuman-rkk_to_j's customer service issue with Vueling Airlines from May 2019
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Hello! I'll travel with my son,which is treated with recombinant growth hormone (GH), because of short stature. So he needs medicine- pens with GH, which should be transported in low temperature. Of course I have got confirmation of necessary therapy from Clinical Hospital by his name. So I would like to ask can I transport this medicine in special termal bag (with cooling cartridges - closed without the possibility of opening) or need a mini medical fridge. I am asking because the cooling cartridges contain some liquid that can not be opened and are used for cooling and transport with them. If I can't, I will buy a medical fridge on the battery.*The second question is whether this medical bag * fridge should be additionally paid for above the hand luggage (if you travel with a suitcase and a bag) or the transport of drugs is free then.* I thank you in advance for your answer
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