Good Morning Vueling Airlines, *In October of this year my friend and I had a flight bo...

GetHuman-vallozin's customer service issue with Vueling Airlines from November 2018

15 views | 906 similar | 0 following
Help with my Vueling Airlines issue
First: share to improve GetHuman-vallozin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-vallozin's next move: call Vueling Airlines.
The best way to get your problem resolved is to tap the button below to start calling Vueling Airlines. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-vallozin may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Itinerary number
The issue in GetHuman-vallozin's own words
Good Morning Vueling Airlines, *In October of this year my friend and I had a flight booked on your airline from Gatwick to Florence return. We were going to be taking a vacation from Canada . Unfortunately, we had to cancel our holiday because my friends husband was diagnosed with a brain tumor and had to start Chemotherapy as soon as possible, which he is still undergoing.*My friend had booked and paid for our holiday with her credit card. When she had tried to cancel the flight with Vueling, she indicated to me that her and her daughter had some difficulty accessing the cancellation site. As it turned out she was not successful in getting her refund for the tickets.*Because of the stress she is under with her husband being sick and having to drive him to another city for all of his treatments and trying to take care of him,I thought I would contact Vueling on her behalf.I am not able to assist her as I live in the province of Alberta and she is in Manitoba.*We had started to plan and book this holiday almost a year in advance. So having to cancel was disappointing but more devastating is the fact of her husband's cancer.*I am asking Vueling Airlines to consider my request to refund her the cost of our tickets. *Please provide with a name and contact information that I can pass on to her.My friends name is Julie Morrison.**Thank You*Valerie Lozinski*Alberta, Canada

GetHuman-vallozin did not yet indicate what Vueling Airlines should do to make this right.

How GetHuman-vallozin fixed the problem

We are waiting for GetHuman-vallozin to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Vueling Airlines's attention and get better help faster. Tap below to get started.
Having Vueling Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-vallozin fixes it.
This email address isn't valid

Vueling Airlines

Customer service issue
Reported by GetHuman-vallozin
Nov 26th, 2018 - 5 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 906 others
0 customers following this


GetHuman-vallozin started working on this issue
Nov 26th, 2018 5:04pm