I bought a pre owned VW CC a little over * months ago.*I, as of today have now had to r...

GetHuman968117's customer service issue with Volkswagen from August 2018

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The issue in GetHuman968117's own words
I bought a pre owned VW CC a little over * months ago.*I, as of today have now had to replace * insulation pannels on the bottom oh the frame. The last pannel was damaged going very slowly over a speed bump in my neighbor hood. I had planned on buy an Arteon (was not out when I had to buy a car) but that planned event for next year has now been halted because no matter how well the car drives, the closest to Miata I could find in a sedan, I cannot tolerate this kind of hassel from any car. *I recall how the first dealer i went to for this issue, whom did not get the work, the service girl with a brite voice and wide smile told me that this was a common issue (like it was ok?) and not a serious problem at all. I took that as "F U" with a smile. I think you have a lost a future customer over this urine poor design. One should not have to pay for this over and over again nor should I be also loosing work over this as I am. Shame on VW.*A very upset VW owner,*Steven Van Brown****-***-********** Sagittarius dr. e *Willis, Tx *****
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Volkswagen

Customer service issue
Reported by GetHuman968117
Aug 8th, 2018 - 7 mons ago
I have an issue with Volkswagen too
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Seen by 7 customers so far
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Timeline
GetHuman968117 started working on this issue
Aug 8th, 2018 8:36pm
GetHuman968117 shared this issue with friends on Facebook
Aug 8th, 2018 8:37pm
GetHuman968117 shared this issue with friends on Facebook
Aug 8th, 2018 8:41pm