Hi,**My number is *************. I have been wrongly charged **** INR * taxes for the l...

GetHuman-ramyaggk's Overcharge/Strange charge issue with Vodafone from May 2019

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The issue in GetHuman-ramyaggk's own words
Hi,**My number is *************. I have been wrongly charged **** INR * taxes for the last month. I had tried to activate my international package when I was in France but it never got activated even after multiple tries and waiting for several hours. I didn’t even receive any message related to this. So, I had bought a local French sim. **Please waive this fee so that I can pay my regular bill and get my connection back. It has been several days since I raised the complaint, and I get to know today that this fee cannot be waived on the grounds that I didn’t contact the customer care. You need to understand that I was in middle of France and couldn’t wait forever to get the international package activated. You can even check the activity log, I didn’t get to use the package at all.**I don’t want to waste anymore time calling the customer care a hundred times a day. Some say that the servers are down and some say that I should wait for a call back. **Please act at the earliest before I lose all the trust from Vodafone. I need the connectivity as soon as possible since I am traveling currently.

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Vodafone

Overcharge/Strange charge issue
Reported by GetHuman-ramyaggk
May 13th, 2019 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 978 others
0 customers following this

Timeline

GetHuman-ramyaggk started working on this issue
May 13th, 2019 11:12am
GetHuman-ramyaggk indicated the issue is not fixed yet.
May 13th, 2019 11:13am
GetHuman-ramyaggk indicated the issue is not fixed yet.
May 13th, 2019 11:13am
GetHuman-ramyaggk indicated the issue is not fixed yet.
May 13th, 2019 11:13am
GetHuman-ramyaggk indicated the issue is not fixed yet.
May 13th, 2019 11:13am
GetHuman-ramyaggk indicated the issue is not fixed yet.
May 13th, 2019 3:54pm
GetHuman-ramyaggk indicated the issue is not fixed yet.
May 13th, 2019 5:12pm

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