Hello I ordered something at * this morning, I immediately spoke to someone to cancel t...

GetHuman5677871's Cancel order issue with Vodafone (UK) from January 2021

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The issue in GetHuman5677871's own words
Hello I ordered something at * this morning, I immediately spoke to someone to cancel the order and insurance, he said it had been done and to expect a refund in ***** hours. He said everything was fine. I then double check this has been done today and there's no records of it. I have sve screenshots of it for proof. I've now been told I hsve to wait for my device to come to then send it back. But I need the refund ASAP as my bsnk is overdrawn. It was an accidental purchase, the website wasn't very clear.

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Vodafone (UK)

Cancel order issue
Reported by GetHuman5677871
Jan 21st, 2021 - a month ago
Not resolved
Seen by 4 customers so far
Similar issue to 1130 others
0 customers following this

Timeline

GetHuman5677871 started working on this issue
Jan 21st 6:17pm
GetHuman5677871 indicated the issue is not fixed yet.
Jan 21st 10:26pm
GetHuman5677871 indicated the issue is not fixed yet.
Jan 21st 10:26pm

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