Yesterday I received several emails from Vodafone telling me that my Vodafone parcel wo...

GetHuman1310761's customer service issue with Vodafone (UK) from October 2018

Help with my Vodafone (UK) issue
The issue in GetHuman1310761's own words
Yesterday I received several emails from Vodafone telling me that my Vodafone parcel would be delivered today. I do not have a Vodafone account, nor have I ordered or bought anything from Vodafone. I phoned to check this and (eventually) found someone who was prepared to listen to me. I explained my issue and that I had, several months ago, spoken to Vodafone about a similar issue. Then, and now, I was assured that the issue arose because my email address had been incorrectly attached to another person's account. Today I received emails saying that 'my package' has been delivered. **I now have the name, address and other sensitive data about your customer. This is, I believe, a serious breach of UK Data Protection regulations and I am also concerned about potential breach of my own confidentiality. I do not wish to be identified as being responsible for an account or purchases which have nothing to do with me.**I will be very grateful if you will contact me as soon as possible. I suspect that the Information Commissioner might well be interested in this matter - it is entirely possible that I may not be the only person whose personal data may have been compromised by Vodafone.**Robert Williams*Tel: ***** ******
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Vodafone (UK)

Customer service issue
Reported by GetHuman1310761
Oct 10th, 2018 - a mon ago
I have an issue with Vodafone (UK) too
Fixed
Seen by 5 customers so far
Similar issue to 288 others
0 customers following this
Items needed
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Account number
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Account phone number
4 digit PIN
Timeline
GetHuman1310761 started working on this issue
Oct 10th 6:47pm
GetHuman1310761 indicated the issue is not fixed yet.
Oct 10th 6:48pm