Vodafone (UK) Customer FAQ

You can check your data balance on Vodafone (UK) by logging into your Vodafone account either via the Vodafone app or the website. Once you're logged in, you'll be able to see how much data you've used, as well as how much is remaining for your current billing cycle. This dashboard also allows you to view other services like minutes and text messages. If you're on a pay-as-you-go plan, your remaining balance, data allowances and when they reset are also shown there.

You can check your data balance on Vodafone UK by accessing your account via the My Vodafone app or the My Vodafone website. When you log into your account, you can see how much data you have left in your current billing period. You can also check your data balance by dialling *#1345# free from your Vodafone mobile. The balance will be displayed on your screen instantly. Please remember that usage updates may be delayed up to 72 hours, so be mindful when you're nearing your data limit.

No, there is no need for you to get in touch with us if you have a new landline phone and want caller identification. Vodafone UK provides a feature called Calling Line Identification (CLI), which lets you see the phone number of the person calling you, if available. This feature is automatically enabled on all new Vodafone lines. However, if for any reason you're having trouble with it, you might have to adjust your phone settings or check your handset compatibility. Please refer to your landline phone manual for more detailed instructions.

To unsubscribe from international calling with Vodafone, you must log into your account using the My Vodafone app or the My Vodafone website. Inside My Vodafone, navigate to the "Services and Extras" section. Here you will find your current services, including the international calling. Click on it and then click on "Unsubscribe" or "Remove Service". Please note that this may take up to 24 hours to be processed. Your next bill should reflect this change. You need to have full account access to make this change. If you're not the account holder, you'd need to get their permission first.

Your SIM card may have been deactivated due to long-term non-use. Network providers, like Vodafone, typically deactivate SIM cards if they haven't been used for several months. Unfortunately, once the SIM has been deactivated, it's unlikely that it can be reactivated. In this case, you may need to obtain a new SIM from Vodafone. Please visit your nearest Vodafone store or authorised Vodafone retailer to secure a new SIM card. They will be able to provide you with the appropriate assistance, and can help you ensure your new SIM card is properly activated and ready for use.