I am customer with internet contract with Vodafone. My customer number is: *********. A...

GetHuman-muazes_a's customer service issue with Vodafone (Germany) from October 2018

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The issue in GetHuman-muazes_a's own words
I am customer with internet contract with Vodafone. My customer number is: *********. As my * year contract is ending soon, I wanted to change my internet packet and start a new contract. However, in the offices in Bayreuth, I couldn't find anyone who speaks English so I called customer service instead to get the information from them. This time I had to deal with a rude behaviour, because the employee who answered did not speak English, so he just told me: "Yeah, we don't speak English" and hung up. I did not have this problem before, and I was really disappointed. I no longer need your services. I would like to cancel my contract as soon as possible!*Here are some more details you might need: Contract Number-*********, Name: Muazes Myumyunova *I am looking forward your reply. *Sincerely, *M. Myumyunova
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Vodafone (Germany)

Customer service issue
Reported by GetHuman-muazes_a
Oct 15th, 2018 - 2 mons ago
I have an issue with Vodafone (Germany) too
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Seen by 7 customers so far
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GetHuman-muazes_a started working on this issue
Oct 15th 12:54pm