I have * Vodafone Germany sims on Call Ya Smartphone plans. Myself and other family mem...

GetHuman1167377's customer service issue with Vodafone (Germany) from September 2018

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The issue in GetHuman1167377's own words
I have * Vodafone Germany sims on Call Ya Smartphone plans. Myself and other family members were using the sims until recently when they lost signal. Now we are unable to dial or text from the phones. The numbers are********************************************I supplied my Passport identification when I purchased them and would like them to be re-activated. They should be registered in my name (James Shakespeare)***Please advise
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Vodafone (Germany)

Customer service issue
Reported by GetHuman1167377
Sep 19th, 2018 - 6 mons ago
I have an issue with Vodafone (Germany) too
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Seen by 5 customers so far
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Timeline
GetHuman1167377 started working on this issue
Sep 19th, 2018 7:34pm