I got a Sim card in Berlin, but it will not let me message anywhere outside of Germany...
GetHuman-lordmoni's customer service issue with Vodafone (Germany) from August 2018
Help with my Vodafone (Germany) issue
The issue in GetHuman-lordmoni's own words
I got a Sim card in Berlin, but it will not let me message anywhere outside of Germany. I told the man we are going to Prague as well and that I need to text and use data there. I'm worried that the data will not work as well, and that I just wasted ** euros. I'm not sure what to do, and all the help lines I try are in German, which I don't speak. Sim: ************** is the barcode on the package.
GetHuman-lordmoni did not yet indicate what Vodafone (Germany) should do to make this right.
I have an issue with Vodafone (Germany) too
How GetHuman-lordmoni fixed the problem
We are waiting for GetHuman-lordmoni to fix the problem and share the solution with the rest of us customers.
Please help with my Vodafone (Germany) issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.