I ended my then month-to-month Vodacom contract in October **** and moved over to Telko...

GetHuman-lljackso's customer service issue with Vodacom from August 2018

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The issue in GetHuman-lljackso's own words
I ended my then month-to-month Vodacom contract in October **** and moved over to Telkom. In August **** I tried to apply for vehicle finance and learnt that I have been listed on ITC with bad debt from Vodacom. It turns out that there was R* (One Rand) outstanding on my Vodacom account of which I had absolute NO notification over the ** months from having left Vodacom. I paid the R* today at Vodacom Cresta and I wish to have my credit record and scroring with ITC RESTROSPECTIVELY restored over the last ** months in honour, as this R* is now showing a huge blemish on my otherwise clean record and credit rating and it will show in years to come.
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Vodacom

Customer service issue
Reported by GetHuman-lljackso
Aug 25th, 2018 - 4 mons ago
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Seen by 5 customers so far
Similar issue to 151 others
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Timeline
GetHuman-lljackso started working on this issue
Aug 25th 12:49pm
GetHuman-lljackso shared this issue with followers on Twitter
Aug 25th 12:49pm
GetHuman-lljackso indicated the issue is not fixed yet.
Aug 27th 2:12am
GetHuman-lljackso indicated the issue is not fixed yet.
Aug 27th 12:29pm