I have a data contract for *gb recurring monthly on cell number **********.**On ** May...

GetHuman749713's customer service issue with Vodacom from June 2018

Help with my Vodacom issue
The issue in GetHuman749713's own words
Use data on a first in first out basis ... I have a data contract for *gb recurring monthly on cell number **********.**On ** May **** I bought a *gb data bundle expiring ** June ****. **My contract data for June was activated on * June expiring * Augugst ****.*I have noted that my my data usage is deducted from this allocation and not from the data bundle mentioned above.*It will be appreciated if the necessary adjustments could be made to enable me to use data on a first in first out basis *Thank you,*MW Pretorius
I am not able to use data bought from my airtime
Enable me to use data on a first in first out basis.
Several years on this data contract and more than ** years on my mobile contract **********
Several complaints with no constructive response
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Vodacom

Data contract ***********
Customer service issue
Reported by GetHuman749713
Jun 4th, 2018 - 4 mons ago
I have an issue with Vodacom too
Fixed
Seen by 16 customers so far
Similar issue to 695 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman749713 started working on this issue
Jun 4th 8:20pm
GetHuman749713 indicated the issue is not fixed yet.
Jun 5th 5:44am
GetHuman749713 indicated the issue is not fixed yet.
Jun 6th 6:56am
GetHuman749713 indicated the issue is not fixed yet.
Jun 6th 7:05am
GetHuman749713 indicated the issue is not fixed yet.
Jun 8th 9:27am
GetHuman749713 indicated the issue is not fixed yet.
Jun 11th 11:18am
GetHuman749713 indicated the issue is not fixed yet.
Jun 11th 11:30am
GetHuman749713 indicated the issue is not fixed yet.
Jun 18th 2:19pm
GetHuman749713 indicated the issue is not fixed yet.
Jun 18th 2:22pm