Sir*Madam,* I have a vivo Y** model mobile phone and i purchased the phone on...

GetHuman1843053's customer service issue with Vivo from December 2018

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The issue in GetHuman1843053's own words
Sir*Madam,* I have a vivo Y** model mobile phone and i purchased the phone on **.**.**. Now my ear phone is unable to running position and ear phone right side speaker is stopped working due to some cause. Then I go to vivo service centre at my native place i.e. Bolangir Vivo Service Centre, Odisha located at Maszid Chowk Kansaripada, Bolangir. When I reached and disclosed the matter to the staff. They have verified the same as per procedure and after a long time the engineer*checker told that the ear phone is found okay but not working the right side speaker and told it may have entered some dust. The engineer clean my ear phone speaker and told that they have unable to recover the same and then the engineer fraudulently asked me to he gave his own used ear phone as I have a customer. So Sir why the engineer do not gave a new ear phone and why he fraud me. Plz take some necessary action against the engineer*checker of the said service centre.

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Vivo

Customer service issue
Reported by GetHuman1843053
Dec 27th, 2018 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 634 others
0 customers following this

Timeline

GetHuman1843053 started working on this issue
Dec 27th, 2018 8:12pm

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