Hi, I am currently on hold with VS (** minutes and counting), but I have an issue with...

GetHuman-auntria's customer service issue with Vivid Seats from August 2018

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The issue in GetHuman-auntria's own words
Hi, I am currently on hold with VS (** minutes and counting), but I have an issue with the tickets I bought back in April. Order number: ********.*Tickets for the concert Cult, Stone Temple Pilots, and Bush at Red Rocks.**The seller, Patrick Morrison, transferred the tickets to Flash Seats from his Vivid Seats account this week. **I got them, and yesterday, I got an email stating he has retracted them from my Flash Seats account. **I had them listed for sale as of Thursday after my plans had changed, and now have lost almost ** hours in order which to do so, and have no tickets for the concert.**I would like to request a refund of $***.** that was charged to my credit card ending in **** on *******. If not, I will dispute the charges.**Thank you for your assistance in this matter.

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Vivid Seats

Customer service issue
Reported by GetHuman-auntria
Aug 18th, 2018 - 4 years ago
Seen by 8 customers so far
Similar issue to 77 others
0 customers following this
Items needed
Order number
Name on Account
Email on account
Event name and time
Phone number on account
Current address
Home and billing address


GetHuman-auntria started working on this issue
Aug 18th, 2018 5:21pm
GetHuman-auntria indicated the issue is not fixed yet.
Aug 18th, 2018 6:41pm