I’ve been waiting since April for my order and called you continually. Please refund m...

GetHuman-mamiller's customer service issue with VitalChek from August 2018

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I’ve been waiting since April for my order and called you continually. Please refund my money if you can’t grt my certificate sent to me. **Here is s copy of my receipt.**Cook County Genealogy online**Payment Date:*********** **:** PM CDT*Payment Status:*AUTHORIZED*Confirmation Number:********** * *Payment Method:*Credit Card (MASTERCARD) *****************Expiration:*******Transaction Type:*Purchase*Approval Code:********Transaction Reference Number:*MDJTYVM*N*****AVS Response:*Y*CVV* Response:*M* * * * *Bill To:*Mary Ann Miller **** Westwood Drive Bedford, IN - ***** United States of America* * * * *Payment Towards*Amount*ID*Genealogy Records*$**.********** * * * *LexisNexis Service Fee:*$*.*** * * * *Total Amount:*$**.*** ***Payment Towards:*Genealogy Records*Amount:*$**.***** *LexisNexis Service Fee:*$*.*** * *Total Amount:*$**.*****Your payment was made through paymentsolutions.lexisnexis.com, one of the LexisNexis VitalChek Network Inc. portals. ****For business or technical support, please send an email to *****@***.com.*---------------------------------------- The information contained in this e-mail message is intended only for the personal and confidential use of the recipient(s) named above. This message may be an attorney-client communication and*or work product and as such is privileged and confidential. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, distribution, or copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately by e-mail, and delete the original message.
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Customer service issue
Reported by GetHuman-mamiller
Aug 21st, 2018 - 5 mons ago
I have an issue with VitalChek too
Seen by 6 customers so far
Similar issue to 769 others
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GetHuman-mamiller started working on this issue
Aug 21st, 2018 10:35pm
GetHuman-mamiller indicated the issue is not fixed yet.
Aug 22nd, 2018 11:42pm
GetHuman-mamiller indicated the issue is not fixed yet.
Aug 25th, 2018 12:01am