I have not received Missouri birth certificates that were ordered **-**-** for Robert S...

GetHuman634197's customer service issue with VitalChek from April 2018

26 views | 934 similar | 0 following
Help with my VitalChek issue
First: share to improve GetHuman634197's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman634197 got the right customer help using our suggestion.
Before contacting them, items GetHuman634197 may need:
Name, Order number, Email address, Billing address, and Phone number
The issue in GetHuman634197's own words
I have not received Missouri birth certificates that were ordered **-**-** for Robert Salmonson (**YINTXV) and Broderick Salmonson (R*Z*MWQG). I tried to place an order for the*st certificate and the system locked. I waited for quite awhile and then shut the computer down. I re-entered the order for Robert as I assumed it did not submit. At that time I also placed an order for Broderick. The following day I spoke with customer service from my credit card company and was told that I was being charged for three. I immediately e-mailed your company asking you to cancel the orders. I did not get a reply. I have tried to call your company and but end up holding for long periods of time and then getting disconnected. As of now, I have no response, no certificates and have been charged for three. Please help resolve this issue. Thank you very much.

GetHuman634197 did not yet indicate what VitalChek should do to make this right.

How GetHuman634197 fixed the problem

We are waiting for GetHuman634197 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common VitalChek customer problems.
How Do I Change My Name of My Birth Certificate with Vitalchek?How Do I Track My Order with Vitalchek?How Do I Track My Vitalchek Order?
Do you have a customer issue as well?
We can help you get VitalChek's attention and get better help faster. Tap below to get started.
Having VitalChek issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman634197 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman634197
Apr 27th, 2018 - 5 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 934 others
0 customers following this


GetHuman634197 started working on this issue
Apr 27th, 2018 2:29pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies