Urgent attempts, trying to contact Irish Republic Government Dept. r barred whether via my mob or landline. WHY?

GetHuman1718114's customer service issue with Virgin Mobile from December 2018

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The issue in GetHuman1718114's own words
Why are all attempted calls to contact the Irish Republic Government Dept. for nearly * months, whether using either my mob. or landline numbers I always get a recorded message saying 'All calls to this number are barred from this phone. Using other alternate nos. given I get the same message ' WHY ? Please help-urgent. I have been using both Virgin Mob & Virgin Media for over *years now. Why is the Customer ' Service ' so tortuous to pursue this problem in getting resolved. It is ridiculous. Don' t you employ enough technical staff to resolve such issues ?
Tried Customer Service, after tedious energy-sapping repetitive circular text session - bust lost the will to live, the last time I tried. As a ** yr old I' d really like to reach my **th year without expiring in the process of trying to have this issue of a longstanding excommunication, urgently resolved.
By contacting me asap to resolve this issue asap. Please.
I' m beginning to seriously wonder.
I' m not a technician, so as a customer I expect this issue to be resolved by Virgin technicians. If I could resolve sit myself I would have done so, when this issue *st appeared.
I have an issue with Virgin Mobile too
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Virgin Mobile

Both my mob. & landline (the latter as part of my contract with Virgin Media, made even more frustrating by the separation between both arms of Virgin products
Customer service issue
Reported by GetHuman1718114
Dec 8th, 2018 - 5 mons ago
I have an issue with Virgin Mobile too
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Items needed
Name on the account
Phone number on the account
Billing address
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Timeline
GetHuman1718114 started working on this issue
Dec 8th, 2018 6:13pm
GetHuman1718114 confirmed the issue is fixed. Hooray!
Dec 8th, 2018 6:56pm