I booked flights on VIRGIN ATLANTIC for myself (BOOKING REFERENCES *ULIEU AND *T***A) a...

GetHuman-jennielm's Make a booking issue with Virgin Atlantic from June 2021

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The issue in GetHuman-jennielm's own words
I booked flights on VIRGIN ATLANTIC for myself (BOOKING REFERENCES *ULIEU AND *T***A) and for my mother (BOOKING REFERENCE *SLNLI) through EDREAMS.COM.*I received an email from EDREAMS.COM stating that the flight number VS* on FEBRUARY *st, **** and flight number VS** on February **th, **** have been canceled. *I tried to check with VIRGIN ATLANTIC directly but I cannot get through to speak with a real person and the bot does not help at all. *I need to know if my flights are still valid or if I need to rebook them ASAP. They are separate bookings because I live in California and I need to fly with my elderly mother to bring her with me from UK to spend the holidays with my family, and then fly back with her to the UK, and back home again to California by myself. *Please advise how I can find out if my bookings on flights VS* on February *st and VS** on February **th **** are still valid.*THANK YOU!

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Virgin Atlantic

Make a booking issue
Reported by GetHuman-jennielm
Jun 17th, 2021 - 5 months ago
Fixed
Seen by 12 customers so far
Similar issue to 283 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)

Timeline

GetHuman-jennielm started working on this issue
Jun 17th 6:29pm
GetHuman-jennielm confirmed the issue is fixed. Hooray!
Jun 18th 1:39am