My husband and I tried to check in for our flight yesterday, and it would not accept ou...
GetHuman865156's customer service issue with Virgin Atlantic from July 2018
8 views | 120 similar | 0 following
Help with my Virgin Atlantic issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Virgin Atlantic help.
The issue in GetHuman865156's own words
My husband and I tried to check in for our flight yesterday, and it would not accept our ecode. We tried on * devices many times. When we arrived at Heathrow, we had to take two trains and run all around the airport (sick and with luggage) just to find * customer service reps at the desks to print out our tickets. We eventually found someone to help us, only to discover we’re not sitting together. This all took nearly * hours at **:** at night, meaning we’ll get about * hours sleep before having to arrive back for our ** hour flight (before another * hour flight) in the morning. Please help. Please upgrade us to business or first class so that we can sit together. I’m pregnant, I have the flu, and believe me, NO ONE will want to sit next to me but my husband. We had a miserable experience with your airline today. I run a very popular travel blog and this can be a good or bad situation. I beg of you to assist us. This is the only way I can contact because my phone does not work out of country.
GetHuman865156 did not yet indicate what Virgin Atlantic should do to make this right.
I have an issue with Virgin Atlantic too
How GetHuman865156 fixed the problem
We are waiting for GetHuman865156 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
GetHuman865156 indicated the issue is not fixed yet.
Jul 11th, 2018 11:12pm
Paying Too Much for TV?
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.