Hello,*I had received a text message from my friend’s Viber account that he had changed...

GetHuman-shmurak's customer service issue with Viber from June 2018

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The issue in GetHuman-shmurak's own words
Hello,*I had received a text message from my friend’s Viber account that he had changed his phone number. I called the number and after several dial tones I got connected and immediately disconnected. Right away I received a notification from Western Union that I was charged $**. I realized that it was the scam. Now, how am I going to be charged if I don’t have Wester Union account? Can anything be done to prevent further charges? Please help.*Thank you
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Customer service issue
Reported by GetHuman-shmurak
Jun 2nd, 2018 - 5 mons ago
I have an issue with Viber too
Fixed
Seen by 6 customers so far
Similar issue to 449 others
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Timeline
GetHuman-shmurak started working on this issue
Jun 2nd 11:30pm
GetHuman-shmurak indicated the issue is not fixed yet.
Jun 3rd 3:19pm
GetHuman-shmurak indicated the issue is not fixed yet.
Jun 6th 11:03am