Patsy Hays ***-***-*****I am a new customer since July with your phone service and migr...

GetHuman990489's customer service issue with Verizon Repair from August 2018

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The issue in GetHuman990489's own words
Patsy Hays ***-***-*****I am a new customer since July with your phone service and migrated my number (from old address) to my new place of residence.*I have never been able to use my phone, there is not a dial tone. Verizon stated that it had been connected and they saw no problem, but I still do not have phone service.*The manager of the building stated that he does not have dedicated lines, that even though it is active in the switching box, the tech still needs to enter our buildings phone room and find the incoming pair and match it with the building pair for my room. *My address is **** Professional Court Hagerstown, Md. ***** Room ****A number the tech can reach the building manager to arrange this service is ***-***-****.*Also please check to see if I have been getting billed for service.*Thank you for your quick resolution to my phone issue
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Verizon Repair

Customer service issue
Reported by GetHuman990489
Aug 14th, 2018 - a yr ago
I have an issue with Verizon Repair too
Seen by 3 customers so far
Similar issue to 741 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
GetHuman990489 started working on this issue
Aug 14th, 2018 3:08pm
GetHuman990489 confirmed the issue is fixed. Hooray!
Aug 15th, 2018 4:29pm