Had to move out of hse for water damage repair. Was out fro several months Always had D...

GetHuman-pauljc's customer service issue with Verizon Repair from August 2018

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The issue in GetHuman-pauljc's own words
Had to move out of hse for water damage repair. Was out fro several months Always had DT Keep * *** ***-**** active in house. * Months ago took phone out as the work in that area being done. But kept service active. No calls were made during that time Moved back in Aug *st - No DT. Called Repair Was told copper no good in area Ned to switch over to fiber. Info NG. Copper good to CO. Battery & ground (sidetone) was still on line but could not get anyone to reset LEN in your CO.*Then Rep Dk tech said will add to my restore of my FiOS service order to bring my number onto my FiOS service. FiOS Tech. had no such addition to my FiOS order. I am still with out my main telephone service line (*** ***-****) But do have my second line (*** ***-****) on the FiOS service. NEED MY *st LINE BACK IN SERVICE!!
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Verizon Repair

Customer service issue
Reported by GetHuman-pauljc
Aug 9th, 2018 - a yr ago
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
GetHuman-pauljc started working on this issue
Aug 9th, 2018 4:22pm
GetHuman-pauljc indicated the issue is not fixed yet.
Aug 9th, 2018 4:22pm