Verizon Ignoring Dangerous Equipment Problem

GetHuman967995's customer service issue with Verizon Repair from August 2018

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The issue in GetHuman967995's own words
This is the *th time I have reported a dangerously low hanging Verizon Junction box directly over the city sidewalk in front of my house. I t has been a problem since late May ****, and Verizon has done absolutely nothing except make false promises, give me the "run-around" , and even tell me that they don't have service in Georgia! It is low enough that pedestrians can swing it and hang from it. There is only a clip still holding the were up and when it snaps it will injure someone or damage the nearby parked cars. This is indeed a very dangerous situation that can cause Verizon Liability if nothing is done. my address is ** Peachtree Circle NE, Atlanta GA *****.
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Verizon Repair

Customer service issue
Reported by GetHuman967995
Aug 8th, 2018 - 7 mons ago
I have an issue with Verizon Repair too
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Seen by 5 customers so far
Similar issue to 679 others
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Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security
Timeline
GetHuman967995 started working on this issue
Aug 8th, 2018 8:18pm
GetHuman967995 shared this issue with your circles on Google+
Aug 8th, 2018 8:18pm
GetHuman967995 shared this issue with others over email
Aug 8th, 2018 8:20pm