My name is John Caputo, calling for Susan Matelich, the owner of * Wildwood Circle , La...

GetHuman-woodston's customer service issue with Verizon Repair from July 2018

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The issue in GetHuman-woodston's own words
My name is John Caputo, calling for Susan Matelich, the owner of * Wildwood Circle , Latchmont, New York.**Your service department came out two weeks ago for a repair on the cable to the house, and found they had to run a new line, which was under ground in a conduit that was previously installed by our electrician, however, the pipe is located in the rear of the house, so they had to continue running the line above ground around the house and into the garage where the hook up is, going through an existing refrigerant line.... and said to Mrs Matelich, the line had to be buried in an extended conduit **It is to that end, that we would like a technician to come out and disconnect the line, and we will run a extended conduit from the rear of the house, by drilling through the walls of the outer foundation and through the wall of the garage, and then have your technician rebook up the cable**Please contact me on my cell or by e- mail**Cell * - ***-***-*****E- mail - *****@***.com**Thank you **John Caputo

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Verizon Repair

Customer service issue
Reported by GetHuman-woodston
Jul 10th, 2018 - 4 years ago
Fixed
Seen by 6 customers so far
Similar issue to 419 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number on Account
Email on Account
Billing Address on Account
Last 4 of Social Security

Timeline

GetHuman-woodston started working on this issue
Jul 10th, 2018 12:39pm
GetHuman-woodston indicated the issue is not fixed yet.
Jul 10th, 2018 1:56pm