My small business landline voicemail mailbox has not been working for * days. Messages...

GetHuman1184993's customer service issue with Verizon Business from September 2018

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The issue in GetHuman1184993's own words
My small business landline voicemail mailbox has not been working for * days. Messages can be left - but I am unable to access voice messaging service. Have called Verizon customer service * times totaling hours from me - I was transferred and or hung up on after waiting over **-** minutes EACH time on hold. I am LOSING BUSINESS $$$. Does Verizon care? You are no help to me if I am still unable to retrieve my messages going on * days. My hair salon business relies on this. I cannot even change my outgoing mailbox to reflect this! Verizon has dropped the ball in so many ways. I had Verizon be a major issue when I moved locations in **** too. I got a discount for * years from the last abysmal service issues. STRESSFUL to say the least. I have enough to worry about without spending hours to no avail to receive the services I already pay for.
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Verizon Business

Customer service issue
Reported by GetHuman1184993
Sep 22nd, 2018 - 2 mons ago
I have an issue with Verizon Business too
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman1184993 started working on this issue
Sep 22nd 9:05pm