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Vera Bradley Customer FAQ

Top Answers & How-to Guides

What is Vera Bradley's Phone Number?

The question we are asked most often is about how to talk to Vera Bradley customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the best way to care for my Vera Bradley product?

To ensure the longevity and beauty of your Vera Bradley product, we recommend following these care tips. For most items, machine wash...
Ask any question you have about Vera Bradley customer service, get an answer now.
Contact Vera Bradley customer service

Order Tracking

How do I track my order?

To track your order, you can simply log into your Vera Bradley account and access your order history. From there, you will be able...
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Promo Codes

How do I redeem a promo code?

To redeem a promo code at Vera Bradley, simply add items to your cart on the website and proceed to checkout. During the checkout process,...
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Brand Overview

What is Vera Bradley known for?

Vera Bradley is known for its distinctive and vibrant patterns on a wide range of stylish products. Founded in 1982, the brand gained...
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Purchase Locations

Where can I buy Vera Bradley products?

Vera Bradley products are available for purchase at various locations. You can find our products at our official website, verabradley.com,...
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Return Policy

What is your return policy?

Vera Bradley's return policy ensures customer satisfaction. We accept returns within 60 days of purchase for a full refund or exchange....
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Order Changes

Can I change or cancel my order?

Yes, you can change or cancel your order with Vera Bradley. However, it is important to note that they strive to process and ship orders...
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International Shipping

Do you have international shipping?

Yes, Vera Bradley offers international shipping to select countries. Customers outside of the United States can purchase items online...
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Payment Methods

What payment methods do you accept?

Vera Bradley accepts a variety of payment methods for hassle-free shopping. We understand the importance of flexibility when it comes...
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Personalization

Can I personalize my Vera Bradley product?

Yes, you can personalize your Vera Bradley product. Vera Bradley offers the option to add a personal touch to their items through various...
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Foundation Support

What is the Vera Bradley Foundation and how does it support breast cancer research?

The Vera Bradley Foundation is a non-profit organization that supports breast cancer research. Founded in 1998 and named after the...
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Product Warranty

Are Vera Bradley products covered by a warranty?

Yes, Vera Bradley products are covered by a warranty. We stand by the quality of our products and offer a one-year limited warranty...
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Product Care

What is the best way to care for my Vera Bradley product?

To ensure the longevity and beauty of your Vera Bradley product, we recommend following these care tips. For most items, machine wash...
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Help me with my Vera Bradley customer service issue

Ask any question you have about Vera Bradley customer service. We will do our best to get you answers right away.
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