My flight to Bali is likely to be cancelled, I was contacted by the airline EVA Air and...

GetHuman845774's customer service issue with Vayama from July 2018

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The issue in GetHuman845774's own words
My flight to Bali is likely to be cancelled, I was contacted by the airline EVA Air and they are currently offering full refunds to anyone traveling between June **th and July *th who cancels their flight to Bali provides the travel was booked before May **th. However because my flight was booked through Vayama I have to go through them. I have called now * times and been disconnected * times as I start to explain the situation. My flight leaves today and I need to resolve this as soon as possible. Please call me at***********
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Vayama

Customer service issue
Reported by GetHuman845774
Jul 3rd, 2018 - a yr ago
I have an issue with Vayama too
Fixed
Seen by 11 customers so far
Similar issue to 70 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman845774 started working on this issue
Jul 3rd, 2018 2:50pm
GetHuman845774 indicated the issue is not fixed yet.
Jul 3rd, 2018 2:51pm
GetHuman845774 indicated the issue is not fixed yet.
Jul 3rd, 2018 5:15pm