I'm not sure if I activated my card but if I did I do not remember my pin number. I had...

GetHuman5517897's Account Access issue with Vanilla Visa Card from December 2020

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Account holder name, Billing address, Date of birth, Last 4 digits of Social Security Number, Last 4 digits of card, Email address, and Phone number
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5517897's own words
I'm not sure if I activated my card but if I did I do not remember my pin number. I had recently reported my card lost or stolen and received a new one. Then I found my old one and so now I have two of them and I am not sure which is the new one,if I activated it, but I'm fairly sure I did. But I still think need to know which card is my usable new one and I can't remember my pin number. Please help. I need to speak to a person. It is a reloadable myvanillavisadebitcard. Thank you

GetHuman5517897 did not yet indicate what Vanilla Visa Card should do to make this right.

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Vanilla Visa Card

Account Access issue
Reported by GetHuman5517897
Dec 3rd, 2020 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 1629 others
0 customers following this


GetHuman5517897 started working on this issue
Dec 3rd, 2020 5:21pm

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