I have a Vanilla Visa Prepaid Debit card I transferred money from my Paypal to it on We...

GetHuman4127682's Account Access issue with Vanilla Visa Card from December 2019

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The issue in GetHuman4127682's own words
I have a Vanilla Visa Prepaid Debit card I transferred money from my Paypal to it on Wednesday for the first time and I've used it twice. I can't access my account online and when I *call and enter my card number and pin it says it can't help me with that at this time. When I try to talk to an agent, right after it says please hold for next available agent I get cut off everytime. I had a declined transaction early this morning and this has bern going on all **** day... I've had enough and I want to know what's going on with my money!!

GetHuman4127682 did not yet indicate what Vanilla Visa Card should do to make this right.

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Vanilla Visa Card

Account Access issue
Reported by GetHuman4127682
Dec 20th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 675 others
0 customers following this
Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of Social Security Number
Last 4 digits of card
Email address
Phone number

Timeline

GetHuman4127682 started working on this issue
Dec 20th, 2019 4:38pm
GetHuman4127682 indicated the issue is not fixed yet.
Dec 20th, 2019 4:40pm
GetHuman4127682 indicated the issue is not fixed yet.
Dec 20th, 2019 4:40pm
GetHuman4127682 indicated the issue is not fixed yet.
Dec 20th, 2019 4:40pm

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