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I bought my card on October first I went to go use it today and It says I only have...

GetHuman3698543's Refund a Charge issue with Vanilla Visa Card from October 2019

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I bought my card on October first I went to go use it today and It says I only have .** cent or something, I have not even used my card because I need it to pay my internet bill and now I can't use this I know my card number it is **** **** **** **** exp. ***** cvv .*** can you please help me with this because I don't have to funds to go get another one as I'm on a fixed income and I need to pay my bill. I did call earlier but the customer service guy wouldn't help me out said something about a pending transaction? what is pending i never used it?

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Vanilla Visa Card

Refund a Charge issue

Reported by GetHuman3698543

Oct 3rd, 2019 - a year ago

I have an issue with Vanilla Visa Card too

Not resolved

Seen by 7 customers so far

Similar issue to 1712 others

0 customers following this

Items needed

Account holder name

Billing address

Date of birth

Last 4 digits of Social Security Number

Last 4 digits of card

Email address

Phone number

Timeline

GetHuman3698543 started working on this issue

Oct 3rd, 2019 7:14pm

GetHuman3698543 tried calling Vanilla Visa Card

Oct 3rd, 2019 7:15pm

GetHuman3698543 spoke with a rep from Vanilla Visa Card

Oct 3rd, 2019 7:15pm