I purchased a vanilla visa gift card and used it once for a $** charge..it was a $** ca...
GetHuman1647611's customer service issue with Vanilla Visa Card from November 2018
Help with my Vanilla Visa Card issue
First: share to improve GetHuman1647611's odds
Strength in numbers! Companies respond better when others are watching.
Did that get it fixed?
Waiting to see if GetHuman1647611 fixed the issue with our suggestion.
Before contacting them, items GetHuman1647611 may need:
Account holder name, Billing address, Date of birth, Last 4 digits of Social Security Number, Last 4 digits of card, Email address, and Phone number
The issue in GetHuman1647611's own words
I purchased a vanilla visa gift card and used it once for a $** charge..it was a $** card which left a balance of $**.. when we returned to the store they said my card was insufficient so I checked my transaction history which showed a charge of $** was taken off which was not me..this withdrawal took place ** min after receiving my card in the mail..i spoke to customer service and was told there is nothing that can be done other than wait ** days to maybe get my money back..when I spoke to visa they said they don't deal with the gift cards but do back them..I know $** isn't much but when your a father of * and fighting cancer which has lead to loss of work every penny counts..my card * is ****************..exp***** sec code ***...my name is Joshua bolley...dob *-**-****..address is **** ada st lansing mi *****..please contact me by email at *****@***.com..i would really appreciate if I could get some assistance resolving this matter..when I try to check my card it just says there's a issue with the card now and I can't get any information online...thank you for your time and god bless
GetHuman1647611 did not yet indicate what Vanilla Visa Card should do to make this right.
I have an issue with Vanilla Visa Card too
How GetHuman1647611 fixed the problem
We are waiting for GetHuman1647611 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.