I purchased a vanilla visa gift card and used it once for a $** charge..it was a $** ca...

GetHuman1647611's customer service issue with Vanilla Visa Card from November 2018

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The issue in GetHuman1647611's own words
I purchased a vanilla visa gift card and used it once for a $** charge..it was a $** card which left a balance of $**.. when we returned to the store they said my card was insufficient so I checked my transaction history which showed a charge of $** was taken off which was not me..this withdrawal took place ** min after receiving my card in the mail..i spoke to customer service and was told there is nothing that can be done other than wait ** days to maybe get my money back..when I spoke to visa they said they don't deal with the gift cards but do back them..I know $** isn't much but when your a father of * and fighting cancer which has lead to loss of work every penny counts..my card * is ****************..exp***** sec code ***...my name is Joshua bolley...dob *-**-****..address is **** ada st lansing mi *****..please contact me by email at *****@***.com..i would really appreciate if I could get some assistance resolving this matter..when I try to check my card it just says there's a issue with the card now and I can't get any information online...thank you for your time and god bless

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Vanilla Visa Card

Customer service issue
Reported by GetHuman1647611
Nov 28th, 2018 - 4 years ago
Not resolved
Seen by 72 customers so far
Similar issue to 430 others
1 customer following this


GetHuman1647611 started working on this issue
Nov 28th, 2018 7:27pm