Anyway to catch who did it or return the money all but the dollar general transactions

GetHuman6129038's Fraud issue with Vanilla Gift Card from May 2021

Help with my Vanilla Gift Card issue
First: share to improve GetHuman6129038's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6129038 may need:
Name, Card number, Email address, Phone number, and Address
Top Tip from another customer
If you think you've been a victim of fraud you should call the bank immediately. Keep records of all correspondence and collect as much evidence as you can.
The issue in GetHuman6129038's own words
I bought a gift card last weekend I only used it * times at the dollar general store . I had a picture of it I do that stuff to remember. But anyway I went to check my balance today and somebody spent all but ** cents on games . It was a $*** gift card stolen I spent the first * at the dollar store the rest stolen. I have screenshots of their activity. And I dint use or play games and hadn’t had the card since Tuesday.

GetHuman6129038 did not yet indicate what Vanilla Gift Card should do to make this right.

How GetHuman6129038 fixed the problem

We are waiting for GetHuman6129038 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Vanilla Gift Card's attention and get better help faster. Tap below to get started.
Having Vanilla Gift Card issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Vanilla Gift Card

Fraud issue
Reported by GetHuman6129038
May 30th, 2021 - 2 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 1116 others
0 customers following this

Timeline

GetHuman6129038 started working on this issue
May 30th 3:16pm

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians