I need to know if this month payment has gone thru. My bank had recently placed a stop...

GetHuman757376's customer service issue with VW Credit from June 2018

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The issue in GetHuman757376's own words
I need to know if this month payment has gone thru. My bank had recently placed a stop payment for my automatic payment. When I check my account it says that you received my car payment on Tuesday, however there is not payment taken out of my account. I need to make sure My car payment is getting paid and not charged with late fees.
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VW Credit

Customer service issue
Reported by GetHuman757376
Jun 6th, 2018 - 4 mons ago
I have an issue with VW Credit too
Not resolved
Seen by 9 customers so far
Similar issue to 70 others
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Items needed
Name on account
VIN number
Date of birth
Make and model of vehicle
Email address on account
Billing address
Timeline
GetHuman757376 started working on this issue
Jun 6th 8:54pm