Utility Warehouse Customer FAQ

We apologize for the inconvenience you're experiencing. Utility Warehouse has a customer service team who should be able to assist you with your account details. If you are experiencing difficulties in getting through to them, it could be due to high call volumes at certain times. To address your issue, make sure that you have properly switched your services. Sometimes, the previous service provider continues to send bills until they receive official confirmation of the closure or transfer of an account. If this continues, you may need to contact both Utility Warehouse and Vodafone to resolve the issue. Ensure to have all your account details handy when you call.

We're sorry for the inconvenience, but we're unable to arrange in-person meetings with representatives from Utility Warehouse. However, Utility Warehouse offers 24/7 customer service with knowledgeable employees that can assist you over the phone, helping to answer any queries you may have or resolve issues. This ensures you can receive support at your convenience and stay connected. Your satisfaction is their top priority, and they focus on providing helpful, efficient telephone customer service.