My account was suspended! I received a letter to the email with a link to verify the id...

GetHuman-egorgolo's customer service issue with UpWork from June 2018

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The issue in GetHuman-egorgolo's own words
My account was suspended! I received a letter to the email with a link to verify the identity. When clicking on the link, I redirect to my page, and in the URL I see a message about the error email*&external*id*&kind*error&message*Cannot%**log%**in%**suspended%**user%**%************** *I do not have the privilege to create a new topic on the forum or write a message in an already created one. When I go to the support page, I will be redirected to my page again
GetHuman-egorgolo did not yet indicate what UpWork should do to make this right.
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How GetHuman-egorgolo fixed the problem
I had to contact customer support via facebook, a link to their account can be found on the upwork website, respond quickly, clarified my id and my email and answered about my account
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Customer service issue
Reported by GetHuman-egorgolo
Jun 12th, 2018 - 9 mons ago
I have an issue with UpWork too
GetHuman-egorgolo shared how to fix
Seen by 15 customers so far
Similar issue to 10 others
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GetHuman-egorgolo started working on this issue
Jun 12th, 2018 5:13am
GetHuman-egorgolo indicated the issue is not fixed yet.
Jun 12th, 2018 6:14am
GetHuman-egorgolo confirmed the issue is fixed. Hooray!
Jun 13th, 2018 6:14am