My wife and i took our kid and his cousins to Universal Studios Hollywood today. The e...
GetHuman-garyran's customer service issue with Universal Studios Hollywood from December 2018
25 views | 441 similar | 0 following
Help me with my issue
Next: our robot will wait on hold for GetHuman-garyran to get a Universal Studios Hollywood rep on the line!
Always use the GetHuman Phone to call Universal Studios Hollywood. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-garyran's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-garyran may need:
Email on Account, Order Number, Name of Account Holder, Phone Number, Home and Billing Address, Credit or Debit Card Number Used, and Credit Card Expiration Date
The issue in GetHuman-garyran's own words
My wife and i took our kid and his cousins to Universal Studios Hollywood today. The experience was sub-par at best. We spent over $*k (there was ** of us) and the average wait time for any ride was * hours. The park seemed 'under staffed' today. Coffee was a **min wait, we had to exit the park to eat because food wait times were an hour. My seven year old would of had to wait ***min to experience 'Transformers'. I took this kid to see 'BumbleBee' yesterday. This whole experience was such a complete let down. We gave all the kids a choice, Universal or Disney and they all chose Universal. **Harry Potter was a *.*hr wait. This is not reasonable 'entertainment' as promised when you purchase tickets.**I want to give these kids a 'do over'. I want them to experience the rides. They wanted to go on Transformers, The Mummy and Harry Potter. The only ride they went on was Despicable Me which was excellent. **I do think it's possible to correct the 'un-fun' memory of Universal these kids now have. Let's make it right.**Best Regards and Happy Holidays **Gary Randall****.***.****
GetHuman-garyran did not yet indicate what Universal Studios Hollywood should do to make this right.
I have an issue with Universal Studios Hollywood too
How GetHuman-garyran fixed the problem
We are waiting for GetHuman-garyran to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Universal Studios Hollywood customer problems.