Dear Sir or Madam,**We visited Universal Studios Hollywood yesterday and had a fantasti...

GetHuman-tombarne's customer service issue with Universal Studios Hollywood from June 2018

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Dear Sir or Madam,**We visited Universal Studios Hollywood yesterday and had a fantastic time, thank-you. I just wanted to send a message to raise an issue regarding catering. We ate in the Three Broomsticks restaurant and no vegetarian options were advertised. When we asked, the vegetarian option was offered (asparagus platter) and it was very good. I really feel that vegetarian options should be advertised and promoted alongside non-vegetarian dishes (and I know that the majority of the food outlets on site do not have vegetarian options). Many of your customers will be vegetarian particularly from Europe and Asia and I’m sure this will be an increasing market in the future.**Yours faithfully,*Dr Tom Barnes, UK
I trust that Universal Studios Hollywood will make this right and come up with a resolution that is fair.
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Universal Studios Hollywood

Customer service issue
Reported by GetHuman-tombarne
Jun 6th, 2018 - 2 mons ago
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GetHuman-tombarne started working on this issue
Jun 6th 12:45am
GetHuman-tombarne indicated the issue is not fixed yet.
Jun 6th 1:50am
GetHuman-tombarne confirmed the issue is fixed. Hooray!
Jun 7th 3:56am