I flew from YYZ to DEN to FSD on Janunary **th, **** (confirmation number PYQ***). I ch...

GetHuman2158947's customer service issue with United Airlines from February 2019

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The issue in GetHuman2158947's own words
I flew from YYZ to DEN to FSD on Janunary **th, **** (confirmation number PYQ***). I checked five suitcases at YYZ for $***.** CAD. The leg from DEN to FSD was canceled when we arrived at DEN. We stayed at a nearby airport hotel in Denver on the night of the **th. Accommodation*meals for the overnight stay in Denver were not covered by United Airlines. All five of my suitcases were withheld from me at FSD when I arrived on January **st. There was no airport or United representative to release the suitcases to me in a timely manner on January **st. I waited an hour for the suitcases*someone to help but had to leave because my party had a toddler and could not stay much longer. I had arranged two vehicles for transportation of the five suitcases for the night of January **th, but this was ultimately in vain because I did not receive them on January **st. I spent more than an hour on the phone trying to arrange to receive my suitcases, but was not able to get any definite answers on January **st nor did I receive them on the **st.*Here's what I would like: A copy of the document stating the mechanical and staff conditions for canceled flight UA***** A copy of the document stating the weather conditions on January **th pertaining to canceled flight UA***** A refund of the checked baggage fees or compensation for lost gas fare*meals*expenses for the canceled flight*withheld baggage.
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United Airlines

Customer service issue
Reported by GetHuman2158947
Feb 7th, 2019 - 3 mons ago
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Items needed
Name on booking
6 Character booking reference
Email address used for booking