I flew from YYZ to DEN to FSD on Janunary **th, **** (confirmation number PYQ***). I ch...
GetHuman2158947's customer service issue with United Airlines from February 2019
Help with my United Airlines issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get United Airlines help.
First: share to improve GetHuman2158947's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman2158947's own words
I flew from YYZ to DEN to FSD on Janunary **th, **** (confirmation number PYQ***). I checked five suitcases at YYZ for $***.** CAD. The leg from DEN to FSD was canceled when we arrived at DEN. We stayed at a nearby airport hotel in Denver on the night of the **th. Accommodation*meals for the overnight stay in Denver were not covered by United Airlines. All five of my suitcases were withheld from me at FSD when I arrived on January **st. There was no airport or United representative to release the suitcases to me in a timely manner on January **st. I waited an hour for the suitcases*someone to help but had to leave because my party had a toddler and could not stay much longer. I had arranged two vehicles for transportation of the five suitcases for the night of January **th, but this was ultimately in vain because I did not receive them on January **st. I spent more than an hour on the phone trying to arrange to receive my suitcases, but was not able to get any definite answers on January **st nor did I receive them on the **st.*Here's what I would like: A copy of the document stating the mechanical and staff conditions for canceled flight UA***** A copy of the document stating the weather conditions on January **th pertaining to canceled flight UA***** A refund of the checked baggage fees or compensation for lost gas fare*meals*expenses for the canceled flight*withheld baggage.
GetHuman2158947 did not yet indicate what United Airlines should do to make this right.
I have an issue with United Airlines too
How GetHuman2158947 fixed the problem
We are waiting for GetHuman2158947 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.