Order Number : P ***-**** ****. I order UA * wide D Running Shoe on October...

GetHuman-naniobri's Complaint issue with Under Armour from October 2019

Help with my Under Armour issue
First: share to improve GetHuman-naniobri's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-naniobri may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-naniobri's own words
Order Number : P ***-**** ****. I order UA * wide D Running Shoe on October **, ****. On that same day I got an email that the shoes HAD SHIPPED. I checked with FEDEX over and over and it said they had not received the package. By October **, ****, I had had enough when I check at *:** pm and FEDEX was still saying they had not received the package. I gave the lowest review and stated my problem on the fact that my shoes were never shipped. On October ** I got an email that the shoes had made it to FEDEX ON THE ** AT ****. I just looked at the tracking and their is anew statement for October ** that was never there before that states shipment information sent to FEDEX. I checked several times a day and all I got was packaged not received! Now the shoes will not be delivered until Saturday Oct. **. To add insult to injury the shipment says * wide for the shoe size. THAT IS NOT WHAT I ORDERED! I AM BEYOND DISAPPOINTED. **Also I never received a reply from my first evaluation.

GetHuman-naniobri did not yet indicate what Under Armour should do to make this right.

I have an issue with Under Armour too
How GetHuman-naniobri fixed the problem

We are waiting for GetHuman-naniobri to fix the problem and share the solution with the rest of us customers.

Please help with my Under Armour issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Under Armour customer problems.
How Do I Check the Balance on My Under Armour Gift Card?How Do I Request a Refund to a Gift Card from Under Armour?How Do I Buy a Gift Card from Under Armour?How Do I Send Someone a Under Armour Gift Card?How Do I Use My Under Armour Gift Card for My Purchase?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
May I get a discount added to a previous order or do I need to return and reorder?The MyFitnessPal app isn’t syncing with my Fitbit. I have already contacted Fitb...i was charged twice for one item of clothes. What should i have too go back to th...I just bought a * pk of UA Heatgear socks and a sock is missing!The lid on my metal UnderArmour double wall ** oz. vacuum insulated water bottle...Ordered a sweat shirt at the store in North Conway NH *It was supposed to be mail...Is there any consumer marking in your products?
Do you have a customer issue as well?
We can help you get Under Armour's attention and get better help faster. Tap below to get started.
Having Under Armour issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Under Armour

Complaint issue
Reported by GetHuman-naniobri
Oct 17th, 2019 - 3 years ago
I have an issue with Under Armour too
Not resolved
Seen by 21 customers so far
Similar issue to 149 others
0 customers following this

Timeline

GetHuman-naniobri started working on this issue
Oct 17th, 2019 11:58am
GetHuman-naniobri indicated the issue is not fixed yet.
Oct 19th, 2019 4:11pm
GetHuman-naniobri indicated the issue is not fixed yet.
Oct 20th, 2019 10:23am
GetHuman-naniobri indicated the issue is not fixed yet.
Oct 20th, 2019 11:58am
GetHuman-naniobri indicated the issue is not fixed yet.
Oct 21st, 2019 12:55am