Greetings, my name is Nelson Bracero. I recently ordered some courses and they do not a...
GetHuman-nbrace's customer service issue with Udemy from December 2018
Help with my Udemy issue
First: share to improve GetHuman-nbrace's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nbrace's next move: go to the Udemy help center.
Udemy doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nbrace will want to follow the link below to head to their help center. We will check on GetHuman-nbrace later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-nbrace may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-nbrace's own words
Greetings, my name is Nelson Bracero. I recently ordered some courses and they do not appear on my account. It is possible that I may have ordered them using a different email account. If it is possible to merge all my courses together under the primary email account which is *****@***.com I would really appreciate it. My other email accounts are as follows. **- *****@***.com (this is the oldest and least used email account). **- *****@***.com. **- *****@***.com. Thank you for your assistance.
GetHuman-nbrace did not yet indicate what Udemy should do to make this right.
I have an issue with Udemy too
How GetHuman-nbrace fixed the problem
We are waiting for GetHuman-nbrace to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.