I wish to purchase access to a course called "The Complete Web Developer in ****: Zero...

GetHuman1368176's customer service issue with Udemy from October 2018

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The issue in GetHuman1368176's own words
I wish to purchase access to a course called "The Complete Web Developer in ****: Zero to Mastery"*By Andrei Neagoie. My card was declined, ostensibly because I did not understand the sort of card it was - prepaid - and that I was attempting to complete my purchase with a zero balance. Now, after having straightened things out with the bank and depositing funds, I tried once again on the Udemy website and it seems this card has been blacklisted and I do not see a way to reset it. Can you fix this issue somehow so that I may try this purchase again? thank you.
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Udemy

Customer service issue
Reported by GetHuman1368176
Oct 18th, 2018 - a mon ago
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GetHuman1368176 started working on this issue
Oct 18th 7:25am