First off I feel Uber customer service reps don't read wat I'm even saying and send the...

GetHuman4878876's Dispute a Charge issue with Uber from May 2020

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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman4878876's own words
First off I feel Uber customer service reps don't read wat I'm even saying and send the same automated reply...I need a call back or a manager to reply who pays attention. My last trip I cancelled cuz he was going the wrong way on screen and the minutes kept going up ...I got a $*.** cancellation fee wen I thought it's only *$?? Plus the driver was completing a trip anyway far away so why was I charged at all? I used a promotion code so I should have the cancellation fee be taken out of that not from a credit card on file ..I have no funds on cards more than *.** I think so now I can't use Uber cuz of this fee i shouldn't have got anyhow.can u call me ***-***-**** or email me *****@***.com...thx melissa feifer...I use Uber everyday and this fee never has applied.

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Dispute a Charge issue
Reported by GetHuman4878876
May 27th, 2020 - a year ago
Not resolved
Seen by 35 customers so far
Similar issue to 7613 others
0 customers following this


GetHuman4878876 started working on this issue
May 27th, 2020 11:35pm
GetHuman4878876 indicated the issue is not fixed yet.
May 29th, 2020 9:24pm