I had a scheduled uber pick up on December **rd at *am for a ride to the Tampa airport...

GetHuman-cwxspoon's customer service issue with Uber from December 2018

12 views | 28026 similar | 0 following
Help with my Uber issue
First: share to improve GetHuman-cwxspoon's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cwxspoon's next move: find and follow the right step-by-step guide.
Uber doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cwxspoon will need to dig through the advice provided by Uber, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cwxspoon can let us know if they help or not.
Before contacting them, items GetHuman-cwxspoon may need:
Email address, Phone number, and Full name
The issue in GetHuman-cwxspoon's own words
I had a scheduled uber pick up on December **rd at *am for a ride to the Tampa airport. I just moved into the area * days before and had no idea how to use the gate so I tried to call the driver and he didn’t answer. Then he texted me and said the code didn’t work. I asked him to try again and that I would walk out to the gate to meet him. He then proceeded to text me and say “what a waste of ******* gas. I’m leaving” and then cancelled my trip. **I want this guy fired. *I will never use uber again. If I decided to get in the car with this guy who knows what he would have done to me. I felt threatened and didn’t want to even get in the other uber that came after him. But I had no choice. **His number is ********** and please tell him I’m the one that reported him and that I said Merry Christmas ****** **

GetHuman-cwxspoon did not yet indicate what Uber should do to make this right.

How GetHuman-cwxspoon fixed the problem

We are waiting for GetHuman-cwxspoon to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Uber's attention and get better help faster. Tap below to get started.
Having Uber issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cwxspoon fixes it.
This email address isn't valid

Uber

Customer service issue
Reported by GetHuman-cwxspoon
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 28026 others
0 customers following this

Timeline

GetHuman-cwxspoon started working on this issue
Dec 26th, 2018 5:44pm

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians