Phone Numbers Contact Information Customer Service Fix Common Issues Local Listings Get the App

Can't make it more catchy. Your own data clearly shows well over * hours have passed and there has been no response. It appears that the 'backlog' which first appeared as in the low s is now up at least or fifty more. Your own robot tells you its the same issue as others concurrently. Yet no customers are following this. Obviously the concept of 'quality control' doesn't work. Now there are * - but only ? -ustomers following this???? What kind of dope are you guys on? Perhaps my contact info has been deleted by your 'admired' robot. I'll be calling USAA tomorrow and demand a live person get involve. Stop the illusion of hiiding behind a robot. Gee, aI see ateast more of your customers have seen this, still only * other concurently. No data on how many have the same issue in total or how many have just given up. Better have a real live person contact me during whatever you consider normal working hours but not during MST hour of now (*** pm) through * am tomorrow. Clear enough?

GetHuman-zequali's Roadside Assistance issue with USAA from December 2019

Help with my USAA issue

The issue in GetHuman-zequali's own words

I contacted the auto service people yesterday afternoon to get my car towed where it had run off the track.*They had all the details and had made some arrangement. I asked what was the name of the towing company they had contacted. They said they would call me back to tell me that.*There has been no contact or further communication from the USAA partner.*I have been a USAA member for well over ** years!!!!!!!!!!!*This is absolutely the worst experience I have had with USAA.**Lew Levenson, CDR USNR-R**** *** ****

GetHuman-zequali did not yet indicate what USAA should do to make this right.

Just exhausted my patience. *For you, I'm glad my issue was not off the side of the road in the mountains near here.*USAA is fast accumulating black marks for keeping their own skirts clean at sifting the burden of this to your robot.

I have an issue with USAA too

How GetHuman-zequali fixed the problem

We are waiting for GetHuman-zequali to fix the problem and share the solution with the rest of us customers.

Please help with my USAA issue

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

My car was struck by another vehicle yesterday afternoon at aprox. **:**.*No inju...I need my car towed to an auto shop. I’ve tried calling but I was hung up on! How...I'd like to get email contact info for the USAA CEO and the USAA corporate office...USAA customer hit my car. It's been * weeks since this happened. I have called US...My name is Richard Shellene, USAA member *****-**-**auto policy ****-*-Subaru...I am trying to confirm coverage for a USAA Auto Policy I was recently in a car accident with someone insured with USAA. The other person...I received the settlement amount for my claim but I had to pay the *** deductible...Need details of how to claim broken front windshield on our **** Toyota Solora he...

Do you have a customer issue as well?

We can help you get USAA's attention and get better help faster. Tap below to get started.

Having USAA issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...For better results, write at least 100 characters

Your emailThis email address isn't valid

USAA

Roadside Assistance issue

Reported by GetHuman-zequali

Dec 3rd, 2019 - a year ago

I have an issue with USAA too

Fixed

Seen by 23 customers so far

Similar issue to 574 others

0 customers following this

Items needed

Name

Account number

Phone number on account

Email address

Billing address

Timeline

GetHuman-zequali started working on this issue

Dec 3rd, 2019 10:19pm

GetHuman-zequali used the GetHuman Phone to get a rep from USAA on the line without waiting on hold

Dec 3rd, 2019 10:21pm

GetHuman-zequali indicated the issue is not fixed yet.

Dec 4th, 2019 2:28am

GetHuman-zequali indicated the issue is not fixed yet.

Dec 4th, 2019 2:52am