Have an open claim and car was all set to go with repairs and I was supposed to pick it...

GetHuman-govorkoj's customer service issue with USAA from June 2018

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The issue in GetHuman-govorkoj's own words
Have an open claim and car was all set to go with repairs and I was supposed to pick it up today and drop off the rental car that usaa has supplied me with but now im told the repair shop is not open today or tomorrow all day and I ***% need my car to go to work and live my life and now I'm freaking out cause I can't pay for it on my own and I won't have my car for * days or a way to get home ** minutes from where the rental return would be at and I tried all day to reach claims and left voicemail and email and everything possible but I only have * hours to take the rental back or I'm fined and I just need a day longer please please please please help I'll be stranded at an airport with no rental and no car and no options please help! ********** is my cell phone number
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Customer service issue
Reported by GetHuman-govorkoj
Jun 10th, 2018 - a yr ago
I have an issue with USAA too
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Seen by 5 customers so far
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GetHuman-govorkoj started working on this issue
Jun 10th, 2018 3:47am