Priority Mail Flat Rate Envelope shipped November ** and has not advanced since Fayette...

GetHuman5620891's customer service issue with US Postal Service from January 2021

Help with my US Postal Service issue
The issue in GetHuman5620891's own words
Priority Mail Flat Rate Envelope shipped November ** and has not advanced since Fayetteville, Arkansas on December *.**Online contact via USPS website does not function correctly. When entering information for "Where is my Package?", and clicking on SUBMIT, it just comes back with the same page again and again never advancing. I've tried two different browsers. USPS website needs some serious technical work.**Meanwhile, the package I sent remains missing and I need to either know where it is or to get a refund for the amount lost (my loss is $**.**). If Priority Mail is insured up to $**, how in the world do I make a claim?**The website won't let me make a claim! My local post office tells me they can't do anything that I have to deal through USPS online. HELPPPPPP!!!!!

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US Postal Service

Customer service issue
Reported by GetHuman5620891
Jan 5th, 2021 - 4 months ago
Fixed
Seen by 5 customers so far
Similar issue to 11498 others
0 customers following this
Items needed
Tracking number
Address on the package
Who sent the package

Timeline

GetHuman5620891 started working on this issue
Jan 5th 5:21pm
GetHuman5620891 confirmed the issue is fixed. Hooray!
Jan 5th 9:28pm

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