I ordered clothes online from US and using the USPS tracking no they gave me which stat...

GetHuman3776589's customer service issue with US Postal Service from October 2019

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The issue in GetHuman3776589's own words
I ordered clothes online from US and using the USPS tracking no they gave me which stated that my parcel was held at customs in the uk since ***** due to payment of charges and I was notified. However I received no email no letter from them. I contacted the online seller who advised me to pay the custom duty and collect my parcel in person, but I have no idea how and where to pay and where my parcel is as I received no notification from USPS. I can not find any contact number or email on their website . When I tried to fill enquiry form online , it says to ask the shipper to contact them.*I am really frustrated with all these and I don’t want to pay more due to the delay they have caused as it is over a week and I received nothing from them how to pay customs. *I would really appreciate if you could contact them, my tracking no is LZ*********US, and ask them to email me the payment letter so I can pay the custom and they can deliver my parcel.*Thanks*Nicholas Patrick

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US Postal Service

Customer service issue
Reported by GetHuman3776589
Oct 16th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 35451 others
0 customers following this


GetHuman3776589 started working on this issue
Oct 16th, 2019 4:47pm
GetHuman3776589 indicated the issue is not fixed yet.
Oct 16th, 2019 9:26pm
GetHuman3776589 indicated the issue is not fixed yet.
Oct 17th, 2019 6:00pm

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