This Issue Was Not Fixed By Get Human

GetHuman-organizm's customer service issue with US Postal Service from August 2018

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The issue in GetHuman-organizm's own words
Have my issue resolved without waiting on hold for an hour. ... Tracking * EJ********JP**I ordered an express package that was meant to be delivered today. Checking the tracking, there is a notice of a failed delivery attempt and notice left at **:**am this morning. I have been waiting on this package since *am, downstairs in my home with the front door open and a fully functioning doorbell to use. **No delivery attempt was made this morning so I would like to know what has happened, where my package is, and when I will receive it.
After waiting for over an hour for a call I have wasted my time on a clearly faulty service. Perhaps get human works for some, but for me it has been a frustrating headache.

GetHuman-organizm did not yet indicate what US Postal Service should do to make this right.

I am working to resolve this myself as the service here was not at all satisfactory.
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US Postal Service

The skip waiting on hold feature
Customer service issue
Reported by GetHuman-organizm
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 12 customers so far
Similar issue to 7478 others
0 customers following this
Items needed
Tracking number
Address on the package
Who sent the package

Timeline

GetHuman-organizm started working on this issue
Aug 24th, 2018 8:27pm
GetHuman-organizm indicated the issue is not fixed yet.
Aug 24th, 2018 9:28pm

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