Cannot get treatment for my knee, much pain. Waited * days, promised a call to get appo...

GetHuman-joeworsh's customer service issue with US Dept. of Veterans Affairs from July 2018

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The issue in GetHuman-joeworsh's own words
Cannot get treatment for my knee, much pain. Waited * days, promised a call to get appointment, none came. I need a syncvisc-one injection or an equivilant doe to cartaledge erosion. They want to send me to physical therapy which cannot fix cartaledge erosion issues. Even that promise for the PT clinic to call me by today ****.***** has not happened either. I need competent help not the usual lies and total bs I usually get. I need real help, please.....
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US Dept. of Veterans Affairs

Customer service issue
Reported by GetHuman-joeworsh
Jul 18th, 2018 - 3 mons ago
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GetHuman-joeworsh started working on this issue
Jul 18th 2:36am
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Jul 18th 2:36am